Meet our Resolutions & Recoveries Team

JEMMA WOOD

Head of Portfolio Management

Meet our Resolutions & Recoveries Team

Our resolutions & recoveries specialists are dedicated to providing the same high level of attention and support. Their role is to explore solutions and help you navigate any challenges that may affect your ability to repay on time. Whether it involves restructuring, extending, or discussing repayment options, we approach every case with fairness, transparency, and a strong focus on resolution.

Sarah Matthews

Senior Resolutions & Recoveries Specialist

Whats next:

Once we receive your quick enquiry, we will review the information and get back to you using the contact email address provided. Where possible, we aim to reply within one hour.  Occasionally, we may need to contact you first to discuss your requirements in more detail. For urgent enquiries, please call us at 0151 523 5998.

For more information about how we process and hold your data please view our privacy notice here.