Meet our Portfolio Management Team

JEMMA WOOD

Head of Portfolio Management

Portfolio Management Team

During the duration of a loan, we want to make sure our customers are always getting the attention they need, that’s why we assign all our customers with a dedicated case manager.  The quickest and easiest way to contact us is by our app, although you can contact us by telephone, email or live chat:

Sarah Matthews

Senior Portfolio Case Manager

Michelle Powell

Portfolio Case Manager

Sophie O'neill

Portfolio Case Manager

Whats next:

Once we receive your quick enquiry, we will review the information and get back to you using the contact email address provided. Where possible, we aim to reply within one hour.  Occasionally, we may need to contact you first to discuss your requirements in more detail. For urgent enquiries, please call us at 0151 523 5998.

For more information about how we process and hold your data please view our privacy notice here.