Declan Jopson
Portfolio Coordinator
Declan undertakes the role of Portfolio Coordinator supporting the Head of Portfolio Management. He ensures client's timely redemption of the bridging loans they have taken out with Hope Capital. Through strong and effective communication, Declan seeks to find the best outcome for both the business and the borrower. In addition, Declan reviews and supports process change, policy writing and ensures we provide appropriate solutions to clients when the circumstances are complex.
“I love being part of a team where customers, clients and brokers are at the heart of the operation. I am a strong believer in excellent service and providing a great customer experience from end to end. Being honest, transparent and empowered to do the right thing leads to positive outcomes for all our clients and the business.”
Having worked for Barclays Bank for just under 6 years, Declan has undertaken multiple roles including branch banking, telephony roles, project work, complaint handling and supporting collections and recoveries customers. This background and breadth of experience within financial services, means Declan is well placed to excel within the Portfolio Management team.
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