Christy works in the portfolio management team as a case manger where she ensures client’s details are up to date and collated properly. Using effective communicative tools with both customer’s and colleagues, Christy strives to make sure all client’s data are accurate and their needs are met throughout the loan process.
I am delighted be a part of a team that encourages putting the customer first and this is evident across all departments. The team all work together to make sure clients have a good and positive experience throughout which is very important.
With a strong background in customer service roles within the financial sector, including experience with NS&I and Lloyds Banking Group, Christy is keen to expand her skills and thrive for success in the portfolio management team.